Terms of Service
Please read these terms carefully before using our services
Agreement to Terms
These Terms of Service ("Terms", "Agreement") govern your relationship with https://webnosoftr.com website and the services provided by WebnoSoftr ("we", "us", or "our"). Please read these Terms carefully before accessing or using our website and services.
Acceptance of Terms
By accessing or using our website and services, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the services.
Important:
These Terms constitute a legally binding agreement between you and WebnoSoftr. Your use of our services indicates your acceptance of these Terms.
Eligibility
By using our services, you represent and warrant that:
- You are at least 18 years of age
- You have the legal capacity to enter into a binding contract
- You are not barred from receiving services under applicable law
- You will provide accurate and complete information
Description of Services
WebnoSoftr provides software development and digital services including but not limited to:
Web Development
Custom websites, web applications, and e-commerce solutions
Mobile App Development
iOS, Android, and cross-platform mobile applications
ERP/CRM Software
Enterprise resource planning and customer relationship management systems
SEO & Digital Marketing
Search engine optimization and online marketing services
Graphic Design
Logo design, branding, UI/UX design, and video animation
Cloud Solutions
Cloud infrastructure, migration, and DevOps services
Scope of Services
The specific scope of work, deliverables, timelines, and fees will be detailed in a separate project proposal or Statement of Work (SOW) provided to you before project commencement. In case of any conflict, the SOW will prevail over these Terms.
Intellectual Property
Our Intellectual Property
All content, features, and functionality on our website, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, are the exclusive property of WebnoSoftr or its content suppliers and are protected by Indian and international copyright, trademark, patent, trade secret, and other intellectual property laws.
Client Intellectual Property
Upon full payment for services, you retain full ownership of all intellectual property rights to the deliverables created specifically for you, except for:
- Pre-existing materials, frameworks, or code libraries owned by WebnoSoftr
- Third-party tools, plugins, or software integrated into your project
- Open-source components that remain under their respective licenses
Important Note:
We grant you a perpetual, irrevocable, worldwide, royalty-free license to use any pre-existing materials incorporated into your deliverables. However, we reserve the right to reuse general development patterns, code snippets, and methodologies in future projects.
License to Use Feedback
You grant us a perpetual, irrevocable, worldwide, royalty-free license to use any feedback, suggestions, or ideas you provide about our services to improve our offerings and for marketing purposes.
User Obligations
When using our services, you agree to:
Provide Accurate Information
Provide true, accurate, current, and complete information about yourself and your business
Timely Feedback
Provide timely feedback, approvals, and necessary materials during project development
Compliance with Laws
Comply with all applicable laws and regulations regarding your use of our services
Confidentiality
Maintain the confidentiality of any login credentials or access to our systems
No Unlawful Use
Not use our services for any unlawful or prohibited purpose
No Interference
Not interfere with or disrupt the integrity or performance of our services
Prohibited Activities
You may not engage in any of the following:
- Reverse engineering, decompiling, or disassembling our software
- Using our services to transmit malicious code or unauthorized access attempts
- Scraping or harvesting data from our website without permission
- Impersonating any person or entity
- Violating any third-party rights
Payment Terms
Fees and Payments
All fees for our services will be as quoted in the project proposal or Statement of Work. Unless otherwise agreed in writing:
Fixed Price Projects
- 30-50% advance payment before project commencement
- Milestone-based payments as per project plan
- Final payment before project delivery
Time & Material Projects
- Monthly billing based on actual hours worked
- Payment due within 7 days of invoice
- Detailed timesheets provided with invoices
Retainer/Maintenance
- Monthly or quarterly advance payment
- Automatic renewal unless cancelled
- 30-day notice for cancellation
Payment Methods
We accept payments via:
Late Payments
Payments not received within the specified period may incur:
- A late fee of 2% per month on the outstanding amount
- Suspension of work until payments are cleared
- Withholding of deliverables
Taxes
All fees are exclusive of applicable taxes (GST, VAT, etc.). You are responsible for paying all taxes associated with your use of our services. We will issue appropriate tax invoices as required by law.
Cancellation & Refunds
Cancellation by Client
You may cancel a project at any time by providing written notice. In such case:
- You will be billed for all work completed up to the cancellation date
- Any advance payment for work not yet completed will be refunded
- All deliverables completed at the time of cancellation will be provided upon full payment
Cancellation by WebnoSoftr
We reserve the right to cancel a project if:
- You fail to provide necessary materials or feedback for more than 30 days
- You breach any material term of this Agreement
- Payment is not received as per agreed terms
Refund Policy
Full Refund
Within 7 days of project start if no work has commenced
Partial Refund
Proportional to work not yet completed, minus 10% administrative fee
No Refund
After project completion or delivery of final deliverables
Important:
For custom software development, due to the nature of the work, refunds are limited as described above. All disputes regarding quality will be resolved through the revision process outlined in your project agreement.
Limitation of Liability
To the maximum extent permitted by law, in no event shall WebnoSoftr, its directors, employees, partners, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your use or inability to use our services
- Any unauthorized access to or use of our servers and/or any personal information stored therein
- Any interruption or cessation of transmission to or from our services
- Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our services
- Any errors or omissions in any content or for any loss or damage incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available through the services
Liability Cap
In no event shall our total liability to you for all claims exceed the amount you paid to us during the twelve (12) months immediately preceding the event giving rise to the liability.
Disclaimer of Warranties
Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not warrant that:
- The services will meet your specific requirements
- The services will be uninterrupted, timely, secure, or error-free
- The results obtained from using the services will be accurate or reliable
- Any errors in the software will be corrected
Indemnification
You agree to defend, indemnify, and hold harmless WebnoSoftr and its employees, contractors, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from:
- Your use of and access to our services
- Your violation of any term of this Agreement
- Your violation of any third-party right, including without limitation any copyright, property, or privacy right
- Any claim that your content caused damage to a third party
This indemnification obligation will survive the termination of this Agreement and your use of our services.
Termination
Termination by You
You may terminate this agreement at any time by:
- Providing written notice of cancellation
- Ceasing all use of our services
- Paying all amounts due up to the date of termination
Termination by WebnoSoftr
We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Effect of Termination
Upon termination:
- Your right to use our services will immediately cease
- We will provide deliverables completed and paid for up to the termination date
- Sections regarding intellectual property, limitation of liability, and indemnification shall survive termination
Governing Law
These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions.
Dispute Resolution
Any dispute arising out of or relating to these Terms or our services shall be resolved through:
Negotiation
Parties shall first attempt to resolve the dispute through informal negotiation
Mediation
If negotiation fails, parties shall attempt to resolve through mediation
Arbitration
Any unresolved dispute shall be finally resolved by arbitration in Lucknow, India, in accordance with the Arbitration and Conciliation Act, 1996
Jurisdiction
The courts in Lucknow, India shall have exclusive jurisdiction over any disputes arising out of or relating to these Terms.
Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our services after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using our services.
Stay Informed
We encourage you to review these Terms periodically for any changes. Your continued use of our services following the posting of changes constitutes your acceptance of such changes.
Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
Entire Agreement
These Terms, together with any project proposals, Statements of Work, and our Privacy Policy, constitute the entire agreement between you and WebnoSoftr regarding our services and supersede any prior agreements, communications, or understandings.
Waiver
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
Assignment
You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. We may assign these Terms without restriction.
Contact Information
If you have any questions about these Terms, please contact us:
Vibhuti Khand, Gomti Nagar, Lucknow - 226010, India
We aim to respond to all inquiries within 2 business days
For Legal Notices
All legal notices shall be sent to:
WebnoSoftr Legal Department
Vibhuti Khand, Gomti Nagar
Lucknow - 226010, India
Email: legal@webnosoftr.com